Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be
inherited by younger generations in the next two decades. The largest transfer of wealth in
human history. If you’re ready to be at the epicenter of this historic cultural and financial
shift, keep reading.About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest
financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are
wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious
people do the best work of their careers. We’re a high-performing, fast-moving team with
ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Brokerage Communications Operations team’s mission is to ensure our customers receive
clear, compliant, and timely information about their accounts and financial services. We
collaborate across Operations, Compliance, Legal, Product, and Engineering to plan, build, and
execute various mass customer communications. Our team operates with precision, high ethics,
and a shared commitment to making complex regulatory requirements understandable and seamless
for our users. We value open communication, attention to detail, and a proactive approach to
operational excellence. Joining this team means working on high-visibility initiatives that
directly support our mission!
As a Brokerage Communications Specialist, you will play a key role in managing the full
lifecycle of regulatory customer communications for the broker-dealer and affiliated entities
— including Trump Accounts, one of the newest and most nationally visible programs in our
product lineup. You will own the day-to-day execution of communications for this work —
planning, drafting, routing for approval, and validating delivery — while partnering with
senior leadership, who hold the primary relationships with our external government and program
partners, to ensure communications reflect their guidance and requirements. You'll have
direct exposure to those conversations and help translate external input into compliant,
customer-ready messaging. In this role, you will collaborate with Operations, Product, Senior
Leadership, Engineering, Legal, and Compliance to ensure all Trump Accounts and Robinhood
messaging is precise and compliant. Additionally, you will participate in our 24/7 on-call
rotation, responding quickly to critical operational events and drafting urgent communications.
This position reports to the Senior Manager of Brokerage and Clearing Communications within our
Market Operations org, and offers rare, ground-floor exposure to a program with national
visibility — building trust and transparency with millions of customers along the way!
This role is based in our Chicago, IL, Denver, CO, Lake Mary, FL, and New York, NY offices,
with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the
power of in-person work to accelerate progress, spark innovation, and strengthen community. Our
office experience is intentional, energizing, and designed to fully support high-performing
teams.
 
What you’ll do

Manage the full lifecycle of regulatory mass customer communication campaigns, including
defining project scopes, timelines, and communications schedules, and drafting clear customer
notices.
Participate in the team's 24/7 on-call rotation, responding to operational incidents,
drafting urgent customer-facing messaging, and coordinating key communications with leadership.
Validate the successful delivery of required customer communications using data and reporting
tools to ensure regulatory compliance for trade confirmations, statements, and disclosures.
Maintain comprehensive and organized delivery evidence to support audits, exams, and regulatory
reviews.
Partner with Compliance, Legal, Senior Leadership, and other departments to manage competing
priorities across daily operational communications and concurrent regulatory projects.

What you bring

Hold Series 7 and Series 24 licenses, and bring 3+ years of experience in a financial services
operations and regulatory compliance environment.
Demonstrate exceptionally polished written and verbal communication skills, with the ability to
draft clear regulatory notices and present updates to senior leadership.
Show strong project coordination and self-starter skills, with the ability to manage multiple
concurrent timelines and adapt to changing regulatory deadlines.
Feel comfortable working with structured data and AI-powered tools to pull, analyze, and
reconcile datasets across operational systems.
Display high attention to detail, a proactive approach to identifying operational improvements,
highly collaborative and strong relationship management skills
Bachelor's degree or equivalent practical experience.

This position is restricted to US citizens or lawful permanent residents due to legal
requirements.
What we offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, equity
ownership, and 401(k) matching
Top Tier benefits to fuel your work, including 100% paid health insurance for employees with
90% coverage for dependents
Access to the best AI tools on the market and continuous AI skill-building for every employee,
technical or not
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and
more!
Exceptional office experience with catered meals, events, and comfortable workspaces.
In addition to the base pay range listed below, this role is also eligible for bonus
opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which
may include education, training, experience, location, business needs, or market demands. The
expected base pay range for this role is based on the location where the work will be performed
and is aligned to one of 3 compensation zones. For other locations not listed, compensation can
be discussed with your recruiter during the interview process.
Base Pay Range:Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington,
DC)$85,000—$100,000 USDZone 2 (Denver, CO; Westlake, TX; Chicago,
IL)$75,000—$88,000 USDZone 3 (Lake Mary, FL; Clearwater, FL; Gainesville,
FL)$66,000—$78,000 USDClick here to learn more about our Total Rewards, which vary by
region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward
to seeing your application.
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our
recruiting process. These tools enhance the efficiency and consistency of our hiring process;
however, all hiring decisions are made by our hiring teams.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon
request, and complies with applicable equal employment and privacy laws. Inclusion is built
into how we hire and work—welcoming different backgrounds, perspectives, and experiences so
everyone can do their best. Please review the Privacy Policy for your country of
application.