Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be
inherited by younger generations in the next two decades. The largest transfer of wealth in
human history. If you’re ready to be at the epicenter of this historic cultural and financial
shift, keep reading.About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest
financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are
wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious
people do the best work of their careers. We’re a high-performing, fast-moving team with
ethics at the center of everything we do. Expectations are high, and so are the rewards.
We are looking for a Brokerage Operations Specialist to further build out our Operations team
in London, United Kingdom (UK). We are looking for an Operations professional with demonstrated
experience in securities and brokerage as well as regulatory compliance related topics and who
is excited to work at the intersection of regulation, technology, and finance. 
This is the UK first-line brokerage operations lead role, accountable for operational
oversight, control execution, and service delivery across Robinhood UK brokerage processes,
including outsourced and intercompany operational dependencies
We are looking for a highly adaptable and collaborative person who can handle ambiguity and
rapidly shifting priorities with flexibility and patience. We’re thrilled to be expanding
internationally this year as Robinhood is hiring world-class talent in the UK. Our team of
Hoodies in the UK will enable Robinhood to continue creating great financial products on our
journey towards democratising finance for all.
As we transform the future of finance, we invite you to help us define our place in a global
conversation.
This role is based in our London, UK office, with in-person attendance expected at least 3 days
per week. 
At Robinhood, we believe in the power of in-person work to accelerate progress, spark
innovation, and strengthen community. Our office experience is intentional, energizing, and
designed to fully support high-performing teams.
What you’ll do

Support the launch, improvement, and scaling of Robinhood UK operations, products, tools, and
systems
Own first-line oversight of UK brokerage operations, including transaction reporting controls,
transfer operations, outsourced service-provider oversight, and operational risk management.
Ensure all daily operations align with FCA CASS (Client Money & Asset) regulations and
support the delivery of good customer outcomes under the FCA Consumer Duty.
Partner with Robinhood teams such as Brokerage Operations, Compliance, Risk, Customer
Experience (CX), Finance, Product, Engineering and Vendor Management 
Oversee and monitor the performance of operational business partners in line with the
intercompany agreements and SLAs
Continuous process efficiency improvement - leveraging AI and data to improve operational
processes and reduce operational risk
Responsible for maintaining operational Standard Operating Procedures and processes.
Partner with the Risk & Compliance team (2nd line) to review, implement and operate the
required frameworks and controls to support regulatory requirements.  
Lead incident response, root-cause analysis, control remediation, and operational readiness
work for new launches and material process changes
Foster a culture of professionalism, high ethical standards, personal development, and
regulatory compliance and promoting the core values and risk culture.

What you bring

Based in the United Kingdom with the ability to work in our London office at least 3 days a
week. 
Bachelor's degree or equivalent practical experience
6+ years of operational experience specialising in financial services 
Passionate about financial services and fintech
Deep experience with UK brokerage operations, CASS rules, and tax wrappers (including ISA
servicing, transfers, reconciliations, and exception handling).
Proactively identifying automation opportunities, and using data to prioritise process
improvements and control uplift
Experience working across large projects with multiple work streams and coordinating cross
functional teams 
Experience managing outsourced operational partners and holding them to SLAs, controls,
reconciliations, and service-quality standards
Exceptional attention to detail, collaborative mindset and strong problem-solving skills
Experience in applying data analysis to solve business problems 
Excellent written and oral communication skills
Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and
offering help
Self-starter with ability to work independently and coordinate across multiple functional
groups
Resourceful and adaptive in fast-paced, entrepreneurial environments
Chartered Institute for Securities & Investment certifications 

What we offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, and
equity ownership
Top tier benefits to fuel your work, including supplemental health insurance, ancillary
insurance, and mental health support programs
Access to the best AI tools on the market and continuous AI skill-building for every employee,
technical or not 
Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond
traditional benefits such as wellness, childcare, learning, and more.
Time off to recharge including company holidays, paid time off, sick time, paid volunteer time
off, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces. 
Monthly commuter stipend to help offset in-office commuting costs
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward
to seeing your application.
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our
recruiting process. These tools enhance the efficiency and consistency of our hiring process;
however, all hiring decisions are made by our hiring teams.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon
request, and complies with applicable equal employment and privacy laws. Inclusion is built
into how we hire and work—welcoming different backgrounds, perspectives, and experiences so
everyone can do their best. Please review the Privacy Policy for your country of
application.